Video Security Camera Service

security camera looking off to the left.

The Video Security Camera Service enables ÃÛÌÒ´«Ã½ Police and individual departments to monitor and record video images of UB's indoor and outdoor premises.

Request a New Camera Installation

  1. Review the information below including Roles/Responsibilities and Summary of Costs.
  2. Review the . web page and the Safety and Security Camera Accessible Use Policy.
  3. Please email ÃÛÌÒ´«Ã½ Police for an initial consultation.

Video Retention

  • Under the standard configuration all recorded video is kept for 30 days.

Roles and Responsibilities

The support of the video security infrastructure is a joint responsibility for ÃÛÌÒ´«Ã½ Police , UBIT (EIS & NCS) and the tenant department hosted on the Central Milestone video management system (VMS). Installations are managed by UPD and usually involve a System Integrator to install and configure cameras.

Tenant Responsibilities

  • Consulting with ÃÛÌÒ´«Ã½ Police (UPD) to determine the appropriate placement of their cameras.
  • Paying for the cost of the camera equipment purchase, installation, integration and, subsequent maintenance for the equipment.
  • Regular inspection (testing) of camera functionality to ensure proper operation.
  • Reporting failures to ÃÛÌÒ´«Ã½ Police.
  • Monitoring the video images and contacting ÃÛÌÒ´«Ã½ Police to take appropriate actions based on what is observed.
  • Adhering to the Safety and Security Camera Acceptable Use Policy.
  • Providing and maintaining a list of static or reserved DHCP IP addresses and UBITNames of staff that will be provided with access to view the cameras.

UPD Responsibilities

  • Working directly with departments to determine the appropriate placement of security cameras.
  • Working with UB Facilities to ensure that camera installation adheres to approved standards.
  • Requesting installation of network cabling and connections, and coordinating with the installation vendors.
  • Regular inspection (testing) of camera functionality to ensure proper operation.
  • Taking direct action to repair cameras and/or reporting failures to the appropriate parties.
  • Monitoring the video images and taking appropriate actions based on what is observed.
  • Ensuring that the UB Security Camera Policy is being followed and enforced.
  • MAC Address ClearPass registration and IP assignment and management for each camera and related device on the Security Camera vLan.
  • Billing departments on an annual basis for license fees.
  • Managing the vendor support contract for the Central Milestone system and the UB Campus Blue Light Phone infrastructure and all related components..

UBIT/EIS Responsibilities

  • System administration of the central servers which include routine patching and backup of the servers.
  • Periodic upgrades of server software and hardware.

UBIT/NCS Responsibilities

  • Consult for network connection needs for new installations.
  • Provide estimates for network needs for new installation requests.
  • Support and maintain the current network connections for the existing cameras.

System Integrator Responsibilities (when applicable)

  • Installing and configuring the cameras.
  • Testing the operation of the cameras post install.
  • Providing an inventory of the cameras installed and the configuration of each camera.
  • Provide confirmation of the existing infrastructure's preparedness for proposed cameras.

Summary of Costs

  • Vendor charges for camera installation and integration. Charges will vary with each installation. Those costs are not included in the costs listed below.
  • Adding and maintaining a camera on the system has an annual fee. As of March 24, 2023 that fee is $40.00/device.
  • Network port installation and activation costs for the camera(s) (one-time cost).

Important: The above costs are provided as a ballpark estimate based on a standard configuration of single-feed cameras. Cost for each installation will have to be estimated per the requirement of the installation.

Still need help?

Contact the UBIT Help Center.