Building partnerships through collaboration.
Emotional Intelligence
Our emotional intelligence helps us manage our emotions at work, build productive relationships with colleagues, and handle difficult decision-making. Informed by the work of Daniel Goleman, Patrick King, Carolyn Stern, and Susan David, this course will help learners understand emotional intelligence and how to grow their capabilities. We will broaden our emotional vocabulary, learn emotional agility, problem-solving, empathy, building trust, and more.
Learning Outcomes
- Identify Goleman’s four components of Emotional Intelligence
- Practice empathy skills including listening
- Develop tactics for managing emotions
- Increase emotional vocabulary
Intended Audience
UB faculty and staff
Prerequisites
None
Fee
Free
Workshop Schedule and Registration
Log in to UB EDGE to view workshop dates and register. (Don't have a UB EDGE account? Search for dates on the and email training@buffalo.edu or call 716-645-4459 to register.)
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Instructor
Kyle O'Neill
Training Facilitator
Employee Engagement and Success
Phone: 716-645-4489
Email: koneill2@buffalo.edu
Contact for Questions
Kerry Gangi
Program Coordinator and Communications Specialist
Employee Engagement and Success
Phone: 716-645-4459
Email: training@buffalo.edu
The ÃÛÌÒ´«Ã½ is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Employee Engagement and Success at (716) 645-4459 or training@buffalo.edu prior to attending the workshop. Please allow ample time for our team to work with the Office of Accessibility Resources to arrange accommodations.